Frequently asked questions

Yes. OGACLEAN collects laundry from your home or office and delivers it back to your door. Share your location when you book and we will confirm the pickup time with you.

We serve Kigali, including Gasabo, Kicukiro and Nyarugenge. If you are outside these areas, message us on WhatsApp and we will let you know what is possible.

Use the online booking form, message us on WhatsApp or call +250 799 539 578. We will confirm the details, date and time with you.

Turnaround depends on the items and the size of your order. We confirm the expected return date with you when we collect your laundry.

Yes. We clean fabric and leather sofas at your home or office. Tell us the size and material when you book so we can prepare and give you an accurate quote.

Yes. Mattress cleaning helps reduce dust, stains and odours. Share the mattress size and any concerns when you book.

A deep clean goes beyond routine cleaning: detailed kitchens and bathrooms, floors, surfaces and hard-to-reach areas. We agree the exact scope with you before we start.

Yes. We clean offices, shops, apartments, hotels, restaurants, schools and other facilities, one-off or on a recurring schedule. Request a corporate quote and our team will contact you.

Yes. Tell us which services you need and how often, and we will prepare a package and quote for your space.

Laundry is priced per item — see our price list. Deep cleaning for apartments, houses and Airbnb units follows our published cleaning tariff, from 70,000 RWF for a studio. We confirm the final price before we start, based on the size and condition of the space.

WhatsApp or call +250 799 539 578, use the contact form on this website, or message OGACLEAN on social media.