Privacy Policy
How we handle the information you share with us.
Last updated: 27 September 2026
This policy explains how OGACLEAN LTD ("OGACLEAN", "we") handles personal information collected through www.ogaclean.rw.
Information we collect
- Details you give us in booking, contact and quote forms: name, phone or WhatsApp number, email address, location or address, and details about the service you need.
- Messages you send us by WhatsApp, phone, email or social media.
- Basic technical information needed to run and protect the website, such as a session cookie and anonymised records used to prevent spam.
How we use it
- To respond to your request, confirm bookings, arrange pickup and delivery, and provide the service.
- To prepare quotes and communicate with you about your booking.
- To keep business records and improve our service.
- To protect the website against abuse and spam.
We do not sell your personal information. We do not use it for marketing without your agreement.
Sharing
We share information only with team members who need it to deliver your service, with service providers that host this website, or where required by law.
Storage and security
Information is stored on secured servers with restricted access. We keep it only as long as needed for the purposes above and for our legal and accounting obligations.
Cookies
The website uses a necessary session cookie to keep forms secure. We do not use advertising cookies.
Your choices
You can ask us to access, correct or delete your personal information by contacting us using the details below.
Contact
Phone / WhatsApp: +250 799 539 578 · Email: info@ogaclean.rw · Kigali, Rwanda